SURPRISE SURPRISE Use Coupon- GIFTWIFT10 to get upto 10% off* | Min Spent 599.
SURPRISE SURPRISE Use Coupon- GIFTWIFT10 to get upto 10% off* | Min Spent 599.
FAQ
Frequently Asked Questions (FAQ)
1. What is GiftWift?
Yes! We offer same-day delivery in major cities for orders placed before 3:00 PM IST. Orders placed after the cut-off may be delivered the next day.
2. Do you offer same-day delivery?
Yes! We offer same-day delivery in major cities for orders placed before 3:00 PM IST. Orders placed after the cut-off may be delivered the next day.
3. Which cities do you deliver to?
We deliver across major metro cities and selected towns in India. Remote locations may require 24–48 hours for delivery.
4. Can I schedule my delivery for a specific date?
Absolutely! You can select a preferred delivery date during checkout.
5. Can I request a specific delivery time?
We try our best to fulfill time requests, but specific delivery times are not guaranteed due to logistics. You can add your preferred time in the special notes.
6. What payment methods do you accept?
We accept:
✅ UPI / Wallets
✅ Debit & Credit Cards
✅ Net Banking
✅ Major online payment platforms
7. Do you offer event and balloon decoration services?
Yes! We offer flower décor, balloon decoration, and wedding car decorations for home and event venues. Contact us for custom quotes.
8. Can I track my order?
Yes, once your order is confirmed, you will receive tracking updates via email or SMS.
9. What is your refund or cancellation policy?
Cancellations are accepted before order processing begins. Refunds are processed per our Refund & Cancellation Policy. Custom or same-day deliveries may not be eligible after dispatch.
10. What if my flowers arrive damaged?
We guarantee freshness. If your product is damaged or not as ordered, contact us within 3 hours of delivery with photos — we will assist you with replacement or refund.
11. Do you offer corporate gifting services?
Yes! We provide bulk gifting solutions for companies, events, and festivals. Custom branding options available.
Shipping & Order FAQ
1. How does delivery work?
We offer same-day, next-day & scheduled delivery in major cities.
2. What if recipient is not available?
We attempt contact and delivery. If unreachable, order may be:
✅ Left with security
✅ Rescheduled
✅ Returned to facility (delivery charges may apply)
3. Can I change address after ordering?
Address change is possible before dispatch only.
Plant & Flower Care FAQ
1. How long do flowers stay fresh?
Fresh flowers typically last 3–7 days with proper care.
2. How should I care for my flowers?
- Trim stems at angle
- Change water daily
- Keep away from heat & sunlight
- Remove wilted petals
3. Do indoor plants come with pots?
Yes, all indoor plants include decorative planters as shown.
4. How often should I water indoor plants?
Most plants require weekly watering, depending on the plant type and climate.
5. Do plants come with care instructions?
Yes, each plant includes a care guide to help it thrive.
Corporate Gifting FAQ
1. Do you offer bulk gifting options for companies?
Yes! We specialize in corporate gifting, festive hampers, plants, and customized gift packages.
2. Can we personalize gifts with our company branding?
Yes, branding options available including logo printing, cards, packaging & custom ribbons.
3. Do you provide corporate discount pricing?
Yes, bulk quantity orders receive special pricing.
4. Can you deliver corporate gifts to multiple addresses?
Yes, we ship gifts to individual recipients PAN-India, based on your list.
5. How soon should corporate orders be placed?
We recommend placing orders 7–15 days in advance, especially during festivals.
Event Decoration FAQ
1. What types of event decorations do you offer?
We offer flower decoration, balloon décor, car décor for weddings, birthday setups, anniversary themes, corporate events, and custom themed setups.
2. Do you provide decoration services at home and venues?
Yes, we decorate homes, banquet halls, hotels, offices, outdoor venues, and more.
3. How early should I book event decoration?
We recommend booking 3–7 days in advance. Same-day & urgent bookings depend on availability.
4. Can I customize the decoration theme?
Absolutely! We specialize in custom themes, colors, floral styles, and balloon concepts.
5. Do you charge for setup and travel?
Setup charges are included in packages. Travel charges may apply based on location.
6. Do you provide decoration materials?
Yes, we provide flowers, balloons, props, stands, lights and everything needed unless specified otherwise.
7. Is booking advance required?
Yes, a 30–50% advance is required to confirm event bookings.
Customer Support
For more help, contact us: