Terms & Conditions

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Welcome to GiftWift!
By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase. These terms apply to all visitors, users, and customers of our store.

General Information

GiftWift (“we,” “our,” or “us”) operates the website www.giftwift.store , providing products such as flowers, plants, gifts, and related items. By using our services, you accept and agree to comply with these Terms & Conditions. We reserve the right to update, modify, or change these terms at any time without prior notice. Continued use of our website constitutes your acceptance of such changes.

Products and Services
  • All products displayed on our website are subject to availability.
  • Images shown are for representation only; actual products may vary slightly due to seasonal or regional availability.
  • We reserve the right to substitute items of equal or higher value when certain flowers, plants, or gift materials are unavailable.
  • Prices listed on the website are inclusive of applicable taxes unless otherwise stated.
Orders and Payments
  • Orders can be placed directly through our website. Once confirmed, you will receive an email and/or SMS confirmation.
  • Payments must be made in full at the time of placing the order.
  • We use secure payment gateways to protect your transaction details.
  • GiftWift does not store or access your credit/debit card information.
Delivery Policy
  • Same-day delivery is available for orders placed before 3:00 PM IST in most cities.
  • Delivery timings may vary on weekends, public holidays, and special occasions.
  • We cannot guarantee specific delivery times to remote or restricted locations (e.g., hospitals, hotels, military bases).
  • For detailed terms, please refer to our Shipping & Delivery Policy.
Cancellation, Returns & Refunds
  • Orders can be canceled up to 2 hours before the scheduled delivery time.
  • Refunds are processed only for damaged, defective, or undelivered products.
  • For more details, please refer to our Refund, Return & Cancellation Policy.
User Responsibilities

By using our website, you agree to:

  • Provide accurate and up-to-date information during checkout.

  • Not misuse or attempt to interfere with the website’s functionality or security.

  • Refrain from posting harmful, defamatory, or illegal content.

Intellectual Property

All website content, including text, images, graphics, logos, and product descriptions, is the property of GiftWift and is protected by copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Limitation of Liability

GiftWift will not be liable for any indirect, incidental, or consequential damages arising from product misuse, delays, or unforeseen circumstances beyond our control (e.g., weather, courier issues, or natural calamities).
Our maximum liability, under any circumstances, shall not exceed the total amount paid for the order.

Third-Party Links

Our website may contain links to third-party sites for convenience. GiftWift is not responsible for the content, privacy, or policies of those external sites.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Mumbai, Maharashtra.

Contact Us

For any questions or concerns about these Terms & Conditions, please contact:

📧 Email: support@giftwift.store
📞 Customer Care: +91-9167692682
🕒 Working Hours: Monday to Saturday, 9:00 AM – 8:00 PM

At GiftWift, our mission is to make every gifting experience simple, beautiful, and trustworthy built on transparency and care.